It is a fact not in need of repetition that we all die. But our online lives, through lack of individual management and frequent lack of online service providers (OSPs) guidance, do not fully reflect this fundamental certainty. Admittedly in the social networking world there is greater awareness, with online reminders of the fragility of life through memorialised Facebook profiles. This practice, in stark contrast to the conventional slab of engraved granite, provides an easily accessible and virtual memorial to the deceased user. It is also a practical response which stops the issues caused by friends of a deceased Facebook user being urged to get in touch and reconnect with a dead friend, causing clear emotional upset (see report here). But, overall many OSPs don’t have sufficient provisions in place for managing a user’s digital assets upon death. Coupled with lack of user awareness this creates a problem which will grow in significance as online service users get older.